{"id":1368,"date":"2025-07-25T11:58:27","date_gmt":"2025-07-25T09:58:27","guid":{"rendered":"https:\/\/shop.villalarioresortmandello.com\/accessibility\/"},"modified":"2025-07-25T12:20:48","modified_gmt":"2025-07-25T10:20:48","slug":"accessibility","status":"publish","type":"page","link":"https:\/\/shop.villalarioresortmandello.com\/en\/accessibility\/","title":{"rendered":"Accessibility"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1368\" class=\"elementor elementor-1368 elementor-1360\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f40303 e-flex e-con-boxed e-con e-parent\" data-id=\"6f40303\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8c3a891 elementor-widget elementor-widget-heading\" data-id=\"8c3a891\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Accessibility Statement <\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9f321b0 e-flex e-con-boxed e-con e-parent\" data-id=\"9f321b0\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2120e78 elementor-widget elementor-widget-text-editor\" data-id=\"2120e78\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Villa Lario Resort Mandello is committed to ensuring the accessibility of its website shop.villalarioresortmandello.com, in accordance with Directive (EU) 2019\/882, known as the European Accessibility Act (EAA), and the related national implementing provisions.<\/p><p>This statement applies to the website shop.villalarioresortmandello.com.<br><br><\/p><h2>\u2022 WHY THIS STATEMENT<\/h2><p>Villa Lario Resort Mandello has chosen to draft this statement in line with Directive (EU) 2019\/882, as a demonstration of its commitment to providing an online experience that is as accessible and inclusive as possible for all users.<br><br><\/p><h2>\u2022 CONTEXT AND PURPOSE<\/h2><p>The website shop.villalarioresortmandello.com is dedicated to the online sale of gourmet experiences at the Amandus restaurant of Villa Lario Resort Mandello. As it targets a diverse national and international clientele, it has been designed with attention to usability, while acknowledging some limitations due to the technical tools used. <br><br><\/p><h2>\u2022 COMPLIANCE STATUS<\/h2><p>Partially compliant<\/p><p>The website is currently partially compliant with the accessibility requirements set out in Directive (EU) 2019\/882 and the technical standard EN 301 549 v3.2.1, which incorporates the WCAG 2.1 AA guidelines.<br><br><\/p><h2>\u2022 MEASURES TAKEN AND IDENTIFIED ISSUES<\/h2><p>Technical checks have been carried out using Google Chrome Lighthouse (including the mobile version) and keyboard navigation tests. The following issues have been identified:<br>Some images lack alternative text (alt);<br>Some links do not have descriptive names;<br>Skip links are not accessible via keyboard;<br>Some graphic elements do not provide sufficient color contrast between text and background;<br>The semantic structure contains an excessive number of elements and sometimes inconsistent hierarchy;<br>Some interactive elements are difficult to tap on mobile devices.<\/p><p>The website was built using the Elementor page builder for WordPress. While Elementor provides features that support accessibility, some structural limitations may affect full compliance with WCAG 2.1 criteria. <br><br><\/p><h2>\u2022 THIRD-PARTY COMPONENTS<\/h2><p>The website uses WooCommerce for voucher sales, an integrated WordPress platform that manages the shopping cart, payments, and order processing.<\/p><p>WooCommerce is developed with the aim of meeting WCAG 2.1 AA accessibility standards, and many of its core functionalities are compatible with screen readers, keyboard navigation, zooming, and other assistive technologies. However, overall accessibility can be affected by:<br>&#8211; Graphic or functional customizations applied to the Hello Elementor theme;<br>&#8211; Additional plugins integrated into the purchasing process;<br>&#8211; Custom scripts and styles not verified for accessibility. <\/p><p>For this reason, although based on a compliant platform, we cannot guarantee full accessibility throughout the entire purchasing process.<\/p><p><strong>If you encounter difficulties browsing the site or completing an order, our staff is available to provide direct assistance and alternative solutions:<\/strong><br><strong>Email: reservation@villalarioresortmandello.com, info@villalarioresortmandello.com<\/strong><br><strong>Phone: +39 0341 1918026<\/strong><\/p><p><strong>Our staff is available to complete orders or provide information via direct contact.<br><br><\/strong><\/p><h2>\u2022 ACCESSIBILITY FEATURES<\/h2><p>The website does not currently include a specific widget for visual customization but is built with a responsive design, compatible with major modern browsers.<br>Accessibility will be progressively improved based on available technologies.<br><br><\/p><h2>\u2022 VERIFICATION METHODOLOGY<\/h2><p>This statement was drafted on 24\/07\/2025 and is based on:<br>Internal technical self-assessment<br>Automated verification using Google Chrome Lighthouse<br>Keyboard navigation tests on desktop devices<br><br><\/p><h2>\u2022 FEEDBACK AND REPORTING ISSUES<\/h2><p>To report accessibility issues or request content in an alternative format, please contact us at:<br>Email: info@villalarioresortmandello.com<\/p><p>We are committed to responding within 30 working days.<br><br><\/p><h2>\u2022 COMPLAINT PROCEDURE<\/h2><p>If you receive an unsatisfactory response or no reply within 30 days, you can file a complaint with the national authority:<\/p><p>Agenzia per l\u2019Italia Digitale (AgID) \u2013 Accessibility Section<br>&#8211; https:\/\/www.agid.gov.it\/it\/design-servizi\/accessibilita<br>&#8211; Email: accessibilita@agid.gov.it<br><br><\/p><h2>\u2022 LEGAL INFORMATION<\/h2><p>Villa Lario Resort Mandello<br>Via Statale, 125<br>23826 Mandello del Lario (LC) \u2013 Italy<br>info@villalarioresortmandello.com<br>+39 340 2408199<br>VAT No. 03548340136<\/p><p>Last updated:<br><strong>24 July 2025<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3daae3d elementor-widget elementor-widget-spacer\" data-id=\"3daae3d\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Accessibility Statement Villa Lario Resort Mandello is committed to ensuring the accessibility of its website shop.villalarioresortmandello.com, in accordance with Directive (EU) 2019\/882, known as the European Accessibility Act (EAA), and the related national implementing provisions. This statement applies to the website shop.villalarioresortmandello.com. \u2022 WHY THIS STATEMENT Villa Lario Resort Mandello has chosen to draft this [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1164,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1368","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Accessibility Statement | Shop Villa Lario Resort<\/title>\n<meta name=\"description\" content=\"Accessibility statement for the Villa Lario Resort Mandello shop: compliance status, tools used, and user support.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/shop.villalarioresortmandello.com\/en\/accessibility\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Accessibility Statement | Shop Villa Lario Resort\" \/>\n<meta property=\"og:description\" content=\"Accessibility statement for the Villa Lario Resort Mandello shop: compliance status, tools used, and user support.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/shop.villalarioresortmandello.com\/en\/accessibility\/\" \/>\n<meta property=\"og:site_name\" content=\"Shop - 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